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Frequently Asked Questions
Browse through our FAQ section for quick answers to common questions. If you need more personalized assistance or can’t find the answer you’re looking for, our support team is here to help.
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If your income is below the IRS threshold or you have straightforward tax needs like student status or claiming dependents, you may qualify for free federal filing. Our tax experts will confirm your eligibility during the initial consultation.
It’s easy! Simply fill out our quick consultation form, and we’ll match you with a tax expert who will handle your filing from start to finish. No need for accounts or logins—just personalized service.
You’ll typically need W-2s, 1099s, and any relevant expense documentation. Depending on your specific case, we might also ask for ID verification or other financial records to ensure we capture all eligible deductions.
Once you complete the consultation form, a tax expert will reach out within 24 hours to begin your filing process. We strive for speed without compromising on the quality of service.
The consultation is a quick, simple process where we gather information about your tax situation. Based on your answers, we’ll connect you with a tax expert who specializes in your needs.
• Getting started
• Doing Your Taxes
Yes, our experts are equipped to handle everything from self-employment income and rental properties to investment gains and small businesses. No matter how complex your taxes, we’re here to help.
Our experts are trained to comb through every detail of your financial situation, using the latest tax laws to maximize your refund. We don’t just stop at the basics—we look for every possible credit and deduction.
No accounts or logins are needed. We focus on simplicity—just provide your details during the consultation, and our experts will handle the rest.
Nope! Our tax experts do all the heavy lifting for you. You’ll never need to navigate complex tax forms or software—just provide your documents, and we’ll take it from there.
We aim to review and file your return within 12 hours of receiving all necessary documents. If your situation is more complex, it may take a little longer, but we always prioritize speed and accuracy.
Absolutely! Our team can assist with past tax issues, whether it’s back taxes, IRS letters, or other complications. We’ll help you get everything in order while maximizing your current return.
You can track your refund directly through the IRS. Additionally, our tax experts will keep you updated on the status via email, so you’re never left wondering.
If the IRS needs additional documents or verification, we’ve got you covered. Our experts will handle the communication and ensure all requirements are met without hassle on your part.
Refunds are typically processed by the IRS within 21 days of filing. We expedite the initial review and filing process, but the final timing depends on IRS processing speeds.
We double-check all filings for accuracy, but if a mistake happens, we’ll correct it promptly and work with the IRS to resolve any issues. Your satisfaction is guaranteed.
Yes, we will notify you via email as soon as your return is accepted by the IRS. This ensures you are always in the loop.
• After You File
• Security & Support
Your security is our top priority. We use advanced encryption and secure data handling protocols to keep your information safe at all times. You can trust that your sensitive data is in good hands.
You’ll have direct access to your dedicated tax expert via email or phone. We prioritize clear and prompt communication, so you’re never left waiting for answers.
Our support doesn’t end after tax season. Our experts are available year-round to assist with any tax questions, planning, or other concerns that may arise.
Yes, you can. We adhere to strict confidentiality and data security standards. Only authorized personnel have access to your documents, and we employ cutting-edge technology to protect your privacy.
All document transfers are done through secure, encrypted channels to ensure that your information remains private and protected throughout the process.
Absolutely. We’re here to help with any follow-up questions you may have. Our service includes ongoing support, even after your taxes have been filed.
Yes, we offer audit assistance services to guide you through the process if the IRS ever audits your return. Our experts will be by your side to ensure you’re prepared and supported.
We handle both federal and state tax filings seamlessly. During your consultation, we’ll cover any state-specific requirements to ensure all your bases are covered.
We guarantee maximum refunds and accuracy in all filings. If there’s ever an issue caused by our error, we’ll cover the difference and correct it at no additional cost to you.
Our experts conduct a thorough review of your financial details and tax situation to identify every possible deduction and credit. We ensure nothing is missed so that you get the best possible outcome.
Yes, we specialize in helping self-employed individuals, freelancers, and small business owners. We’ll help you navigate complex deductions and ensure your filing is optimized for your unique situation.
Yes, we offer tax planning services to help you prepare for the upcoming year. Our experts will provide tips and strategies to optimize your tax situation and minimize your liabilities.
No problem! Our experts will guide you on what’s needed and give you time to gather all necessary documents. We’ll work with you to ensure everything is in order before filing.
If you need to make changes or cancel your filing, contact your assigned tax expert immediately. We’ll guide you through the process and ensure everything is adjusted accordingly.
• Additional Services
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